e-Sampark was initiated to bring together the services of all the departments under one single umbrella and give citizens of Chandigarh a "multi-service" - "single-window" experience apart from eradicating the undue harassment met by the citizens due to lack of transparency.

Provide hassle free one-stop solution to the citizen.
Minimize multiple interaction points for the citizen and hence reducing the wastage of their valuable time.
Provide better turn around time in receipt, processing and issue of services.
Transparency in delivery of services.