C-TOSS: Chandigarh - Training On Soft Skills
The objective of the Policy is to make Chandigarh a major center for IT Enabled Services, by attracting a substantially large share of the ITES industry in India and to enrich the skill sets of the Youth of the Union Territory to provide them with high level employment and to enable high quality delivery of IT Enabled Services.
The ITES Policy of Chandigarh has envisioned acceleration of economic growth of Chandigarh by leveraging the potential of IT and ITES in the city, and creating a competitive knowledge base for sustaining the growth of the industry. The objective of the Policy is to make Chandigarh a major center for IT Enabled Services, by attracting a substantially large share of the ITES industry in India and to enrich the skill sets of the Youth of the Union Territory to provide them with high level employment and to enable high quality delivery of IT Enabled Services.
To further strengthen the objective of making Chandigarh a Technology hub, the Society for Promotion of Information Technology in Chandigarh (SPIC) under the aegis of Department of Information Technology, Chandigarh Administration has taken the initiative to start C-TOSS: Chandigarh Training on Soft Skills programme to develop skilled professionals for the ITES/BPO sector.The training programs are meant to upgrade the skill-sets in Chandigarh with emphasis on the skills required for ITES professionals. The training modules to be imparted would cover Communications Skills and other ITES industry specific skills. There would be training programs with different durations and selection for a particular training course will depend on the current skill level of the student. The training would be carried out by the training agencies at the respective college premises. The courses would be conducted on optional basis for students of the respective Schools and Colleges.
C-TOSS for Underprivileged Society
In an endeavor to create an eco system which can nurture the under privileged children with English language proficiency an initiative has been taken up by SPIC by starting a free soft skills programme for the children of underprivileged and minority community at Bal Bhawan sector 23 and students of Madrasa, Manimajra in association with United Progressive Muslim Front to enhance their communication skills.
Under C-TOSS school model a basic C-TOSS program is being run in 81 schools of chandigarh including UT villages and this program is absolutely free and is mandatory for the students of class 9th, 10th, 11th. Funding for C-TOSS school program is completely done by Deptt. of IT, Chandigarh Administration. SPIC has signed agreements with national level training agencies for conducting the trainings at colleges and schools on the behalf of SPIC.
Overview of C-TOSS Curriculum
- C-TOSS Curriculum Voice loudness
- Breathing pattern
- Neutralizing Mother Tongue Influence
- Intonation Patterns: Correct usage of rising, falling and Fall & Rise intonations
- Common Indian/Regional Errors
- Listening skills for various accents
- Most commonly used words/phrases
- Introduction to Business Writing
- Types of Business Writing
- Steps in Writing Business Correspondence
- Style, tone of communication
- Choice of Words
- Grammar & Vocabulary for content writing
- Business Letter Writing
- Types of E-Mail
- Email attributes
- E-Mail addressing
- E-Mail Tips & Etiquette Soft Skills
- Confidence Building
- Team Building
- Facing interviews
- Positive Attitude
- Time Management
- Stress Management